Efficient bike workshop management software

"We pride ourselves on going out of our way to take care of our customers. We do that with a combination of great people and great tech. Hubtiger is the great tech in that equation, helping us achieve a great customer experience, while making our bike shop as efficient as possible."

"Digitalising our workshop with Hubtiger has been a seamless and positive experience. The cycling industry is changing and everything is going digital. Hubtiger has provided us with a platform to stay at the forefront of the industry and maintain our brand promise to our clients: It's all in the detail! Quality over quantity."

"Hubtiger has allowed us to keep track of our workshop and be able to support out customers with less downtime. The quote approval feature is one of the best thing I have used, it allows complete transparency of what the service will cost. Especially for how we operate our business, having the full stock available on there is brilliant as it allows us to quickly find parts without leaving the booking screen. The text and e-mail confirmation for bookings and reminders are great. We have added a google review link in the final text message when a bike is collected and it has allowed us to capture more feedback and good review for the service we provide. I could not have picked a better booking system designed from the ground up for bike shops. Especially the feedback and communication with the Hubtiger team has been stellar. The new features and constant improvements are small but significant. Keep up the good work!"

"We are constantly pushing boundaries to provide a top-level experience for our customers to ensure their bikes are in peak condition. With Hubtiger, we can monitor usage and service history of our customers' bikes, down to each component."

"At Handlebars we believe in brilliant, modern customer experience for cyclists and wanted a solution that made life easy for riders and mechanics alike. Not only does Hubtiger make it simple for cyclists to book a service, but enables us to provide a great experience once their trusted bike is in one of our workshops. The visibility on workshop performance is great and I love how much time we save with the automatic messages to customers. Would definitely recommend."

“Hubtiger has elevated how we at BMT run our shop. What we really like about it is how it frees up our time due to the automated communication. It’s the small things Hubtiger does, that goes a long way”

"Hubtiger has been a hugely valuable addition to our young and local bike repair shop - for us as well as our customers! We opened our bike repair shop in Crouch End, North London during the first pandemic lockdown in 2020, which added all sorts of complications on top of the usual stresses of starting a new business. Hubtiger has made an enormous difference to our day-to-day work - it's given us a simple and efficient process for booking bike services, managing repairs, allowing customers to describe the work they need in their own words, communicating with customers about our assessments and quotes, and so on. Keeping in touch with our customers about progress on their bikes is a crucial part of what we do, and it could eat up a lot of time calling and texting individually. Hubtiger has made it a quick, simple and painless process - allowing us to spend more time actually fixing bikes! Several customers have specifically complimented us on Hubtiger's service too. Overall, Hubtiger's software is extremely good value for money, it allows a small new business like ours to compete with our more established peers. And the staff has just been lovely to work with - super friendly, helpful and enthusiastic... especially to swap photos of our puppies! (With slightly different backdrops, given they're in South Africa and we're in rainy Crouch End)."

“When we read in Bicycle Retailer, all of the things that Hubtiger can do, we didn’t believe it but “immediately contacted them to try the system. We had been searching for this solution some time. We have been using it for one week and it is more awesome that we expected. We are now a 100% digital bike shop! It is a game changer for the us and for the cycling community!”

"At TrailWolf, we have been striving to digitise our workshop from online bookings through to our Point of Sale, providing an all-round better customer experience. We have been able to achieve this using the Hubtiger bike shop solution."