At Hubtiger, we’re driven by your feedback and dedicated to enhancing your experience. Our recent updates introduce an exciting range of features designed to supercharge your shop management and amplify your interaction with our software. Let’s dive into the latest updates:
Say Hello to Rental Security Deposits:
Drumroll, please! We understand the importance of safeguarding your rental equipment and that’s why we’re thrilled to introduce our newest feature – rental security deposits. In addition to the rental fee, you can now collect a security deposit that acts as a safety net for unexpected situations.
The deposit is securely held on the customer’s credit card and if the rented item is returned with any damage or missing parts, then only will the security deposit be taken to cover the repair or replacement costs. Plus, you can tailor the security deposit amount based on each item’s value.
Bonus: We now also integrate with Paystack. Our African based shops using our Rental Software can now effortlessly manage online payments and deposits via Paystack.
Flexibility in Booking Times:
The Rental booking platform has had an upgrade. You can now override the fixed booking slots in store. Late-night requests, after-hours bookings, or last-minute rentals? Not a problem, you call the shots.
Clean Up with Bulk Actions:
Ever wished you could change the status of historical job cards in bulk? Wish granted! You can now select multiple repair jobs and change their status in one go. Note: Customer communication will not be sent out when changing statuses in bulk. See it in action.
Customisable Service Type Messages:
We’re stepping up the communication game with customisable service type messages!
You get to decide which messages your customers receive, all tailored to the service they’re getting. Got a customer who popped in for a quick tire fix and don’t want to bother them with a 6-month service reminder? Just toggle a switch, and it’s out of their way. And if you’d rather replace that 6-month reminder with some other text to keep them coming back for more, well, that’s a piece of cake! Your service, your rules.
Deposits for Services:
Just like rental deposits, this feature lets you secure service and repair appointments with upfront deposits, solidifying customer commitments and reducing the frustration of no-shows!
Whether it’s safeguarding your rental fleet, supercharging your repairs, or paving the way for seamless service commitments, remember, we’re with you every step of the way. Give these new updates a spin, and don’t hesitate to share your thoughts or suggestions with us.
Connect with Us
If you’ve got any snags or brilliant ideas, reach out on info@hubtiger.com and let us know!