Terms of Service Agreement

Please read these Terms of Service (“Agreement”) carefully before using Hubtiger Proprietary Limited’s (“Hubtiger”) Application (the “Platform”). By actively accepting this Agreement (e.g., by checking an acceptance box or clicking “I Agree”) or by continuing to use the Platform after reviewing these terms, you (“the User”) confirm that you have read, understood, and agree to be bound by the terms of this Agreement.

This Agreement also incorporates Hubtiger’s Privacy Policy, which further explains how we collect, use, and protect your personal information. Hubtiger may amend this Agreement at any time, and any changes will be communicated to you directly via email or through notifications on the Platform. By continuing to use the Platform following any such updates, you accept the revised terms.

This Agreement applies to your use of the Platform however you access it, including through an internet browser, smartphone, tablet, or other mobile device.

Eligibility: The Platform is intended for users who are 18 years of age or older. If you are under 18, you may only use the Platform with express consent from your parent or guardian, in compliance with applicable data protection laws.

Consent to Terms: If you do not agree to these terms, please do not use or access the Platform. If you wish to register to use the Platform, you must actively confirm your acceptance of this Agreement during the registration process.

Inquiries: For questions about these Terms, please contact us at info@hubtiger.com.

Effective Date: November 14, 2024 (Last Updated: [November 14, 2024])

2.1) Account Registration: To access and use the Platform, you must register as a User by creating a unique Hubtiger account. Account creation requires providing accurate and complete information to ensure proper account functionality and communication.

2.2) Third-Party Authentication: If you choose to register or log in using third-party credentials (e.g., Strava), you grant consent for Strava to share registration and other relevant information fields with Hubtiger to facilitate your account setup. By using third-party credentials, you agree to abide by that network’s terms, conditions, and privacy policies, in addition to Hubtiger’s terms.

2.3) Consent to Communications: By registering with Hubtiger, you consent to receive communications related to your use of the Platform, including but not limited to service updates and relevant emails. These communications are essential to your use of the Platform, but you may opt out of non-essential emails at any time.

2.4) Accuracy of Information: When creating an account, you confirm that the information you provide is accurate, complete, and up-to-date. Inaccurate, incomplete, or outdated information may result in the suspension or termination of your account.

2.5) Account Security: You are responsible for maintaining the confidentiality of your account access details and ensuring they are not shared with others. If you suspect unauthorized access to your account, notify Hubtiger immediately. Hubtiger reserves the right to suspend your account temporarily and deactivate your login credentials. New login credentials will be issued to you to regain access to the Platform.

2.6) Indemnification for Account Security: You agree to indemnify and hold Hubtiger, including its directors, employees, agents, and representatives, harmless from any losses, damages, and expenses, including legal fees, resulting from your failure to secure your account.

2.7) Prohibited Activities: By registering, you agree not to:

• a) Use a name, mobile phone number, or email address belonging to another person with intent to impersonate them;
• b) Use contact details subject to the rights of another person without their authorization;
• c) Use automated tools or bots to create an account; or
• d) Use a name that violates any intellectual property rights.

2.8) Technical Support: Technical support for the Platform is available only to registered users. For support, contact us at info@hubtiger.co.za or call us at +27 82 971 5781.

3.1 You may not use the Platform for any purpose that is unlawful or prohibited by these Terms of Service, any additional or amended terms, or other policies and notices made available on the Platform or Website. Unauthorized use of the Platform may result in Hubtiger pursuing remedies in law or seeking damages from You. You may also be liable for violations of civil, statutory, or criminal law.

 

3.2 By accessing or using the Platform, You agree to refrain from the following prohibited activities:

a) Transmitting or attempting to transmit any harmful or malicious software, including viruses, worms, trojan horses, or other malware, that could impair the Platform’s functionality or data security.

b) Intercepting, attempting to intercept, or otherwise accessing data, personal information, or communications of any User or third party on the Platform without authorization.

c) Copying, scraping, or harvesting information from the Platform without authorization for any personal, commercial, or competitive use.

d) Engaging in any behaviour on the Platform that is unlawful, defamatory, misleading, harmful, discriminatory, or promotes illegal activities.

e) Engaging in any activity that may compromise, disable, or override the security features of the Platform, or that disrupts or impairs its performance.

f) Sharing content or taking actions that infringe on the rights of others or violate applicable laws, including but not limited to intellectual property rights, privacy rights, and data protection laws.

g) Using the Platform for any unauthorized or illegal purposes.

h) Violating any applicable laws or regulations, including, but not limited to, intellectual property, privacy, or data protection laws in any jurisdiction.

 

3.3 Hubtiger reserves the right to immediately suspend or terminate Your account for any conduct that violates these restrictions, as determined by Hubtiger at its sole discretion.

 

3.4 You agree to indemnify and hold Hubtiger harmless from all losses, expenses, damages, and costs (including reasonable attorney fees) arising from Your breach of these Terms of Service, misuse of the Platform, or violation of any third-party rights. This includes any legal consequences and liabilities resulting from such breaches or misuse.

 

3.5 Unauthorized use of the Platform also includes, but is not limited to:

a) Copying, reproducing, modifying, publishing, republishing, distributing, or redistributing any material on the Platform without Hubtiger’s prior written consent.

b) Using any automated data collection, scraping, or data-mining tools in relation to the Platform without authorization.

c) Reverse engineering, disassembling, decompiling, or translating the Platform’s source code or attempting to extract the source code by any means.

d) Creating copies of the Platform or allowing third parties to make copies on Your behalf.

e) Developing any derivative works or modifications based on the Platform.

 

3.6 Any violation of these provisions will result in immediate deactivation of Your account without prior notice. Hubtiger reserves the right to report violations to the appropriate legal authorities. You may be held personally liable for legal consequences, including criminal and civil penalties, fines, or damages, depending on the nature of the violation and applicable law.

4.1) General Restrictions
You may only use the Platform for lawful purposes and in accordance with these Terms of Service. Unauthorized use of the Platform may lead to civil, criminal, or regulatory actions, including but not limited to claims for damages, fines, or imprisonment. All actions performed on the Platform must comply with the applicable laws, including data protection, intellectual property, and cybersecurity laws in the jurisdictions where you reside or where the service is provided.

 

4.2) Prohibited Conduct
By accessing or using the Platform, you agree to refrain from the following prohibited conduct:
a) Malicious Software and Interference: Transmitting or introducing any viruses, worms, trojan horses, ransomware, time bombs, or any other malware or destructive code, which may harm or disrupt the operation of the Platform or its underlying infrastructure;
b) Data Interception: Intercepting or attempting to access any data or personal information of users or third parties that is transmitted on or through the Platform without authorization;
c) Data Scraping and Mining: Engaging in automated data collection, data scraping, or data-mining activities without Hubtiger’s prior written consent. This includes the use of bots or other automated processes to extract or copy data from the Platform;
d) Unlawful Activities: Using the Platform for illegal, fraudulent, defamatory, malicious, discriminatory, or misleading activities, or to perform acts that infringe upon the rights of others, including but not limited to, privacy rights, intellectual property rights, or contractual rights;
e) Platform Interference: Attempting to disable, interfere with, or compromise the proper functioning of the Platform, including by overloading the Platform’s servers, attempting to gain unauthorized access, or tampering with the underlying source code;
f) Impersonation: Using another person’s identity, name, or email address to impersonate them, or using the Platform for unauthorized commercial purposes;
g) Violation of Laws: Violating any applicable laws or regulations, including intellectual property laws, data protection and privacy laws (such as POPIA, GDPR, CCPA), and consumer protection laws.

 

4.3) Intellectual Property and Privacy Laws
You are required to respect the intellectual property rights of others, including copyrights, trademarks, patents, and other proprietary rights. The Platform’s content, including software, text, graphics, logos, and other materials, are protected by copyright laws and may not be copied, reproduced, or redistributed without express permission. You must also comply with all applicable privacy and data protection laws, including POPIA in South Africa, GDPR in the EU, CCPA in California, and other relevant laws. This includes respecting the confidentiality and security of personal data processed through the Platform.

 

4.4) Indemnity
You agree to indemnify and hold harmless Hubtiger, its affiliates, directors, employees, agents, and representatives from any losses, damages, claims, liabilities, costs, and legal fees arising from your breach of these Terms of Service, including but not limited to violations of intellectual property rights, privacy rights, or unlawful activities carried out through the Platform. You are responsible for any legal fees, damages, and losses incurred by Hubtiger due to your actions.

 

4.5) Consequences of Violating Terms
Failure to comply with these Terms of Service may result in the immediate suspension or termination of your account, at Hubtiger’s discretion. In addition, Hubtiger reserves the right to report any violations to relevant legal authorities. You may be subject to both civil and criminal penalties, including fines, compensation claims, and potential imprisonment, depending on the nature of the violation and the applicable laws in your jurisdiction.

 

4.6) Examples of Prohibited Activities
You may not use the Platform to:

• Engage in Defamation or Discrimination: Post or share content that defames, harasses, or discriminates against others based on race, gender, religion, nationality, disability, or other protected categories;
• Interfere with Security Features: Attempt to bypass or circumvent security measures put in place to protect the Platform and its users;
• Violate User Rights: Share or use the Platform to infringe upon any person’s intellectual property, privacy, or other personal rights.

 

4.7) Enforcement and Legal Remedies
Hubtiger may suspend or terminate your access to the Platform at any time for violations of these terms, without notice. Hubtiger also reserves the right to take legal action against you to seek any appropriate remedy, including injunctive relief, to protect its interests and the rights of other users.

5.1) Service Providers utilize the Platform to communicate with Users and offer products and/or services related to the sport of cycling, for a fee. All interactions between Users and Service Providers are governed by the respective terms and conditions of the Service Providers. Hubtiger is not responsible for the nature or quality of the products and/or services provided by the Service Providers.

 

5.2) Acceptance of Products, Services, and Payment: Any agreement to purchase products or services, including acceptance of quotes and payment, is strictly between the individual User and the Service Provider. Hubtiger does not act as an intermediary, and does not facilitate or participate in any transactions between Users and Service Providers. Users are advised to review the Service Provider’s terms, privacy policies, and payment procedures before engaging in any transaction.

 

5.3) Release of Liability: You hereby release and hold Hubtiger harmless from any liability, loss, claim, damage, or expense arising from any interactions, agreements, or disputes between you and any Service Provider. This includes, but is not limited to, claims related to the purchase of products or services, the quality of such products or services, and any personal or financial damages that may result from these transactions.

 

5.4) Data Protection: If you share any personal data with Service Providers during transactions, Hubtiger does not assume responsibility for how Service Providers process, store, or use your data. It is the responsibility of the Service Providers to comply with applicable data protection laws, including, but not limited to, POPIA (South Africa), GDPR (EU), CCPA (USA), and other relevant data protection regulations.

 

5.5) User Consent for Contact: By engaging with Service Providers via the Platform, you consent to receiving communications from such Service Providers regarding their products, services, and offers. If you no longer wish to receive such communications, you must contact the Service Provider directly to withdraw consent or unsubscribe, in accordance with their privacy policy.

6.1) No Warranties on Incident Reporting: Hubtiger provides no warranties or guarantees regarding the incident reporting function on the Platform. The reports submitted by Users are not monitored by Hubtiger for accuracy or safety, and Hubtiger disclaims all liability for any consequences arising from the use of or reliance on such reports. By using this feature, you acknowledge that the incident reports are based on User input and may not reflect accurate or up-to-date information.

 

6.2) User-Generated Reports: Incident reports are submitted by Users as part of a community-driven process. Hubtiger does not independently verify or confirm the accuracy or completeness of any reports submitted by Users. As such, Users should not rely solely on these reports to make safety-related decisions. Hubtiger cannot be held responsible for any inaccuracies, omissions, or damages resulting from the use of the reported information.

 

6.3) Risk of Reliance: By using the incident reporting function on the Platform, you acknowledge and accept that all risks associated with the reliance on these reports are borne by you. Hubtiger shall not be liable for any loss, damage, or injury resulting from the use of or reliance on any incident report, whether or not Hubtiger has been notified of the incident.

7.1) Acknowledgement of Risks: You acknowledge that participation in cycling activities carries inherent risks, including, but not limited to, property loss, serious injury, illness, bodily injury, disease, strains, fractures, paralysis (partial or total), death, or other ailments that could lead to significant disability. You accept these risks as part of your voluntary participation in such activities.

 

7.2) Cause of Risks and Dangers: The risks associated with cycling activities may result from various causes, including but not limited to:

• Your own negligence,
• The negligence or actions of Hubtiger, its owners, employees, officers, agents, sponsors, component manufacturers, original equipment manufacturers, independent bike dealers, trail associations, event promoters, cycling clubs, trainers, and other participants,
• Accidents, breaches of contract, or forces of nature,
• Conditions related to terrain, weather, temperature, altitude, darkness, equipment, hydration, safety gear, and vehicular traffic,
• The actions of other participants or third parties, including fixed or moving objects and inadequate safety measures. These risks may be foreseeable or unforeseeable, and you accept full responsibility for any damages or injuries that arise.

 

7.3) Assumption of Responsibility: You assume all risks and dangers associated with participating in cycling activities and take full responsibility for any resulting losses or damages. This includes risks arising in part or whole from the negligence or actions of Hubtiger’s owners, agents, officers, or employees. You are solely responsible for your personal safety choices, including whether or not to wear a helmet or other protective gear.

 

7.4) Release and Indemnification: You voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Hubtiger, including its owners, agents, officers, and employees, from any and all claims, actions, losses, or damages arising from bodily injury, property damage, wrongful death, or any other harm related to your use of the Platform or participation in related services. This includes, but is not limited to, claims arising from negligence or other conduct, and any consequences resulting from your participation in cycling activities.

8.1) The Platform enables you to record, collect, process, post, link, store, share, and otherwise make available certain text, graphics, statistics, location data, or other material (“Content”). By posting any Content on the Platform, you acknowledge that you are fully responsible for such Content, including its legality, reliability, accuracy, and appropriateness. You agree that you will not post any Content that violates any laws, including those concerning intellectual property, privacy, and data protection.

8.2) You represent and warrant that:
(i) The Content is owned by you or that you have obtained all necessary rights, licenses, and permissions to use, post, and share the Content as set out in these Terms of Service;
(ii) The posting or sharing of your Content does not infringe upon the privacy rights, intellectual property rights, publicity rights, or any other rights of any person or entity, including compliance with relevant data protection laws like the General Data Protection Regulation (GDPR), CCPA, POPIA, and South African intellectual property laws.
We reserve the right to remove any Content that violates these terms and to suspend or terminate the account of any user found to be infringing on the rights of others, including copyright infringements.

8.3) By posting any Content on the Platform, you hereby grant Hubtiger a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display the Content (in whole or in part) worldwide, including in any form, media, or technology, whether now known or hereafter developed. This includes the right to incorporate the Content into other works or projects. You also grant Hubtiger the right to identify you as the author of any of your Content, feedback, or comments by name or email address, as we deem appropriate for promotional or operational purposes, in compliance with applicable laws.

9.1) Hubtiger is committed to protecting the privacy and security of your personal information. Any personal information that you submit to the Platform will be processed and managed in accordance with our Privacy Policy, the Terms of Service outlined herein, and applicable data protection laws, including South African data protection legislation, such as the Protection of Personal Information Act (POPIA), as well as relevant international laws like the General Data Protection Regulation (GDPR) in the European Union, and the California Consumer Privacy Act (CCPA), where applicable.

9.2) The collection, use, and disclosure of your personal information are described in detail in our Privacy Policy, which can be accessed at https://hubtiger.com/privacy-policy. By submitting your personal information to the Platform, you consent to the collection and use of your data in accordance with the terms set out in our Privacy Policy and these Terms of Service.

9.3) Hubtiger takes appropriate technical and organizational measures to ensure the security of your personal information, in compliance with applicable privacy and data protection laws. You are encouraged to review our Privacy Policy regularly to stay informed about how your personal data is managed.

10.1) All content made available to You through our Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and other materials, is owned by Hubtiger or third parties and is protected by South African and international intellectual property laws, including but not limited to copyright and trademark laws. The compilation of all content on the Platform, including its organization, structure, and design, is the exclusive property of Hubtiger and is also protected under South African and international copyright laws.

10.2) You acknowledge and agree that any breach of the terms of this section will entitle Hubtiger to pursue a claim for damages, including but not limited to special, incidental, consequential, or indirect damages. Hubtiger will also be entitled to claim for loss of profits, loss of business, and to recover all legal costs, including attorneys’ fees, on an attorney-client scale, in addition to any other remedies available under applicable law.

10.3) Nothing on the Platform should be interpreted as granting any licence or right to use any trademark, logo, or other intellectual property owned by Hubtiger or any third party without Hubtiger’s prior written permission and/or the permission of the relevant third-party rights holder.

10.4) Although Hubtiger undertakes to implement reasonable security measures, we cannot be held responsible for any consequences that may arise from the unlawful breach of intellectual property rights or the unlawful dissemination of information by third parties who may copy or infringe upon content available on the Platform.

10.5) If You believe that there has been an intellectual property infringement, or if You are aware of such an infringement by another user or third party, please contact us immediately at info@hubtiger.com so that the alleged breach can be addressed in accordance with applicable laws and regulations.

11.1) To the fullest extent permitted by applicable law, Hubtiger, its subsidiaries, affiliates, directors, officers, employees, agents, contractors, and suppliers shall not be held liable for any lost profits, revenues, data, or financial losses, or for any indirect, special, consequential, exemplary, or punitive damages arising out of or in connection with your use of the Platform, whether in contract, tort, or otherwise, even if Hubtiger has been advised of the possibility of such damages.

11.2) You agree to defend, indemnify, and hold harmless Hubtiger, its officers, directors, employees, agents, contractors, and suppliers from and against any claims, damages, actions, losses, and liabilities, including without limitation: loss of profits, direct, indirect, incidental, special, consequential, or punitive damages, and any reasonable legal fees, arising from:

a) Misuse of the Platform, including but not limited to, failure to adhere to the Terms of Service or engaging in any unauthorized activity on the Platform;
b) Violation of any of the Terms or other policies referenced herein;
c) The introduction of viruses, bugs, software/program malfunctions, errors, failures, delays in computer transmissions, or network connectivity issues;
d) Any physical or mental harm suffered as a result of using the Platform, including but not limited to, safety concerns regarding certain routes, the difficulty level of routes, or equipment promoted or listed on the Platform.

11.3) If You are dissatisfied with any portion of the Platform or any of its features, Your sole and exclusive remedy is to discontinue use of the Platform.

12.1) Use at Your Own Risk: You expressly agree that Your use of the Platform is at Your own risk. You understand and acknowledge that any material, information, or content uploaded, downloaded, or otherwise obtained through the Platform is done so at Your own discretion. You are solely responsible for any damage to Your device, data loss, or any other consequences resulting from the download or use of information from the Platform.

12.2) Platform Provided “As Is” and “As Available”: The Platform is provided to You on an “as is” and “as available” basis. Hubtiger makes no representations or warranties that the Platform will meet Your specific requirements or that it will be available, uninterrupted, or error-free. Hubtiger does not warrant that any defects in the Platform will be corrected or that the results from using the Platform will meet Your expectations. Hubtiger further makes no guarantees regarding the accuracy, reliability, or completeness of the information provided on the Platform.

12.3) Disclaimer of Warranties: Hubtiger expressly disclaims all warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any other implied warranties arising from the course of performance, dealing, or trade usage.

12.4) Accuracy of Information: Hubtiger makes reasonable efforts to ensure that the material and information provided on the Platform is accurate and up to date. However, Hubtiger cannot guarantee the accuracy, reliability, or completeness of any content, information, or materials provided. The Platform, including all content and information, is made available to You on an “as is” and “as available” basis, without any warranty or representation as to its accuracy.

13.1 Jurisdiction and Venue:

In the event of any legal dispute or action arising from or related to this Agreement, both parties agree that the venue for such legal action shall be the Gauteng Local Division, Johannesburg, South Africa. Each party consents to the exclusive jurisdiction of the courts of this division, subject to the laws of South Africa and any applicable international treaties. This is in compliance with South African law, including the Consumer Protection Act (CPA), and ensures that legal proceedings are conducted in a jurisdiction familiar to both parties, which is a common practice to ensure fairness in consumer contracts.

13.2 Arbitration:

You agree that any dispute related to this Agreement that cannot be resolved through amicable negotiation will be referred to confidential arbitration under the rules of the Arbitration Foundation of South Africa (AFSA). The arbitration will be conducted in English and held in Johannesburg, South Africa. The decision made by the arbitrator will be final and binding on both parties. This clause ensures that disputes are resolved in a manner that respects the right to fair and impartial dispute resolution while also promoting efficiency.

This arbitration clause is aligned with the South African Arbitration Act (Act 42 of 1965), which provides a framework for resolving disputes outside of court, thus enabling quicker resolution processes, especially in cases that do not involve complex legal issues.

13.3 Domicilium Citandi et Executandi:

For all purposes related to this Agreement and the use of the Hubtiger Platform, including but not limited to the giving of any notices, the payment of any sums, or the service of any legal process, the domicilium citandi et executandi (address for legal notices) of Hubtiger is as follows:

• Hubtiger Proprietary Limited
  Physical Address: 16 Baker Street, Rosebank, Johannesburg, South Africa
  Electronic Mail Address: info@hubtiger.com
  Attention: Stuart Blyth

This ensures that Hubtiger and users are clearly informed about where notices can be served and ensures that users know how to contact Hubtiger for legal matters. It complies with South African contract law, which typically requires a clear address for the receipt of legal notices or official correspondence.

13.4 No Legal Notice via Platform:

Hubtiger does not accept legal notices or legal documents served through the Platform. Any such notices must be directed to the physical address or electronic mail address provided above in 13.3. This clause ensures clarity in the process of legal notifications and prevents the misuse of the Platform for serving legal documents, in accordance with South African rules regarding service of process.

14.1 This Agreement shall be enforceable to the fullest extent permitted by applicable law. If any provision of this Agreement is found to be unlawful, void, or unenforceable under the laws of any jurisdiction, such provision shall be considered severable from the remaining provisions of this Agreement. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

14.2 In the event that a provision of this Agreement is deemed invalid or unenforceable, the parties agree to negotiate in good faith to replace the invalid or unenforceable provision with a valid provision that most closely reflects the original intent and purpose of the invalid or unenforceable provision, and which complies with the laws of the relevant jurisdiction.

In compliance with Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (“The Act”), Hubtiger provides the following mandatory information. You are encouraged to periodically review this section of the Terms of Service to stay informed of any updates or amendments.

 

Information	Details
Full Name	Hubtiger Proprietary Limited
Legal Status	Private Company
Company Registration Number	2018/316615/07
Place of Registration	16 Baker Street, Rosebank, Johannesburg
Physical Address	16 Baker Street, Rosebank, Johannesburg
Physical Address for receipt of legal documents	16 Baker Street, Rosebank, Johannesburg
Telephone Number	+27 82 971 5781
E-mail Address	info@hubtiger.com
Website Address	www.hubtiger.com
Description of Products and Services	The application enables Users to log, track, and share information related to cycling products, bicycle maintenance, cycle routes, and safe areas with Service Providers and other users.
Full Price of Products and Services	https://hubtiger.com/pricing/
Privacy Policy	www.hubtiger.com/privacy-policy

16.1 Detailed Description of Goods and Services
Hubtiger is a business operating within the cycling industry, providing a marketplace platform for cyclists to access and share cycling-related goods and services.

16.2 Delivery Policy
Subject to the availability of products and successful receipt of payment, orders will be processed within one business day. Confirmation of the delivery will be provided to the user through the mobile app. Delivery times may vary depending on product availability and delivery location.

16.3 Return and Refunds Policy
The provision of goods and services by Hubtiger is subject to availability. If a product or service is unavailable, Hubtiger will process a full refund to the customer within 30 days of the request. Should a customer choose to cancel an order, a 0% administration fee will be applied, and the cancellation will be processed promptly.

16.4 Customer Privacy Policy
Hubtiger is committed to protecting users’ personal information and will take all reasonable steps to safeguard it. “Personal information” is defined as per the Promotion of Access to Information Act 2 of 2000 (PAIA) and other applicable data protection regulations. The PAIA can be downloaded from Polity.

16.5 Payment Options Accepted
Hubtiger accepts payments via Visa, MasterCard, Diners, or American Express credit cards, as well as through bank transfers to Hubtiger’s designated bank account. Bank account details will be provided upon request.

16.6 Card Acquiring and Security
Card payments will be processed through DPO PayGate (Pty) Ltd, an approved payment gateway for all South African acquiring banks. DPO PayGate uses Secure Socket Layer (SSL) encryption to protect card transactions, ensuring that no card details are stored on Hubtiger’s website. For more details on DPO PayGate’s security practices, visit PayGate.

16.7 Customer Details Separate from Card Details
Hubtiger stores customer information separately from payment card details. All card details are entered on the secure site provided by DPO PayGate. For additional information, please refer to DPO PayGate’s security policies at PayGate.

16.8 Merchant Outlet Country and Transaction Currency
The merchant outlet country is South Africa. All transactions will be processed in South African Rand (ZAR).

16.9 Responsibility
Hubtiger accepts full responsibility for all aspects related to the transaction, including the sale of goods and services, customer service, dispute resolution, and delivery of goods. Hubtiger ensures that all aspects of the transaction comply with South African consumer protection laws.

16.10 Country of Domicile
This website and all transactions on it are governed by the laws of South Africa. Hubtiger’s domicilium citandi et executandi (address for legal notices) is 173 Oxford Road, Rosebank, Johannesburg or stuart@hubtiger.com.

16.11 Variation
Hubtiger reserves the right, at its sole discretion, to amend or change this agreement or any part thereof at any time, without prior notice. Any changes will be communicated to users as soon as reasonably possible.

16.12 Company Information
This website is operated by Hubtiger Proprietary Limited, a private company registered in South Africa. Company Registration Number: 2018/601491/07.

16.13 Hubtiger’s Contact Details

• Physical Address: 173 Oxford Road, Rosebank, Johannesburg, South Africa

Email Address: info@hubtiger.com