- Bookings come through phone calls, emails, or walk-ins, and staff manually record the details.
Your current process might look like this:
- Scooters are prepped for collection, with condition details recorded separately on paper.
- Rental agreements and waivers are printed and filled in by hand in-store.
- Staff phone customers to confirm bookings or remind them to return items.
- There’s no automatic way to track when scooters are due for routine maintenance.
With Hubtiger, your process can look like this:
- Customers can book using your online widget, or staff can capture booking details directly in Hubtiger for phone and walk-in rentals.
- Scooter condition can be logged with notes and photos directly in the system before handover.
- Rental agreements and waivers are completed and signed digitally during the booking process.
- Automated messages confirm bookings, share pickup details, and remind customers when it’s time to return.
- The system tracks usage and flags scooters when they’re due for routine servicing.
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With Hubtiger, your process can look like this:
- Customers can book using your online widget, or staff can capture booking details directly in Hubtiger for phone and walk-in rentals.
- Battery level and scooter condition can be logged with notes and photos before handover.
- Rental agreements and waivers are completed and signed digitally during the booking process.
- Automated messages confirm bookings, share pickup details, and remind customers when it’s time to return.
- The system tracks usage and flags scooters when they’re due for routine servicing.
Start a free trial
Time-saving features for scooter rental businesses
Time-saving features for scooter rental businesses
Real-time tracking and daily summaries
Keeping track of bookings and returns across multiple scooters can be time-consuming. Hubtiger gives you a clear overview with daily summaries and real-time updates, so your team can manage availability at a glance.
Security deposits or upfront payments
Damage, late returns, and no-shows can cut into profits. Hubtiger’s scooter rental software lets you collect deposits or upfront payments during booking, helping reduce risk and safeguard your equipment.
Move products to another store
Scooters are often returned to different drop-off points, making it tricky to manage availability. Hubtiger lets you virtually shift scooters between locations so your team knows exactly where each one is and can plan accordingly.
Automated Messages
Confirming bookings, sending return reminders, and answering customer queries can slow your team down. Hubtiger’s scooter rental software automates SMS, email, or WhatsApp messages to keep riders informed and reduce your admin time.
POS integration
Looking up prices or switching between systems slows down your team. Hubtiger integrates with your POS so you can ring up rentals and accessories quickly, using accurate pricing pulled directly from your system.
Maintenance reminders
Scooters needing repairs can slip through the cracks, leading to frustrated customers, stressed staff, and a damaged reputation. Hubtiger tracks usage for each scooter and flags when items are due for service, so you know exactly when to send them in for maintenance.
Digital rental waivers
Misunderstandings around liability or rental conditions can create issues if something goes wrong. Hubtiger makes it easy to send and store digital waivers, giving you a signed record before the scooter leaves your premises.
Online rental bookings
Phone and walk-in bookings make it hard to predict demand or prepare scooters. With Hubtiger’s online booking widget, customers can view availability and book in advance, helping you plan your day more efficiently.
Custom questions
Following up with customers to fill in missing details slows your team down. Hubtiger’s scooter rental software lets you set up custom questions during checkout, so you collect everything you need upfront.